At HonestPet, our commitment goes beyond just matching puppies with loving homes - we ensure every puppy arrives healthy, happy, and ready for a lifetime of love. With industry-leading health guarantees and comprehensive support, we take care of the details so you can focus on what matters most: creating unforgettable moments with your new furry best friend.
Every puppy undergoes a comprehensive veterinary examination before joining their new family. They arrive with all the necessary health paperwork, giving you confidence from day one.
All puppies are vaccinated according to their age and dewormed before going home. They arrive protected and prepared for a healthy start in their new life with you.
Every puppy is backed by our unmatched 10-year health guarantee, demonstrating our long-term commitment to your puppy's well-being and your peace of mind.
While we stand behind the health of your puppy, we also go the extra mile for your peace of mind. In the unlikely event that a licensed veterinarian diagnoses your puppy with a viral condition (Parvo Virus, Distemper, Hepatitis, or Corona Virus) within their first 10 days home, we'll reimburse up to 100% of your copay and deductible for necessary treatments (up to a maximum of $1000). Focus on enjoying those precious early moments with your puppy, knowing we've got you covered.
Our commitment extends well beyond the initial days. We offer our customers an extensive 10-year health guarantee covering both hereditary and congenital disorders. Should your puppy face any of these health challenges within their first 10 years of life, we'll reimburse you for up to 100% of your copay and deductible for necessary treatments (maximum of $1000). Enjoy creating memories with your puppy for years to come, free from the stress of unexpected health expenses.
Anytime, anywhere—that's our promise. With HonestPet, you can embrace pet parenthood knowing we're right by your side every step of the way. Our customer support team is available around the clock to assist you with any questions or concerns about your puppy's health. Contact us anytime at info@honestpet.com.
To ensure your new furry family member receives the full benefits of our Health Guarantee, we require compliance with a few simple but important steps, outlined below. Following these guidelines is essential not only for maintaining eligibility under our guarantee but also for fostering your puppy's health and happiness throughout their life with you.
Within 72 hours of your puppy's arrival, enroll in pet insurance through a recognized provider. We highly recommend securing coverage in advance of your puppy's arrival, ensuring they are protected from the moment they step into your life. To qualify for our health guarantee benefits, you must maintain active pet insurance with at least a standard plan (covering accidents and illnesses) throughout the entire guarantee period.
HonestPet Exclusive: Save Up to 20% on Pet InsuranceWhile you have the flexibility to choose any qualified pet insurance provider, HonestPet customers can take advantage of up to 20% off pet insurance through our exclusive partnership with Spot Insurance—offering comprehensive coverage at a more affordable rate.
At HonestPet, your satisfaction and your puppy's well-being are the cornerstones of our mission. We warmly invite you to connect with us at info@honestpet.com for any reason—whether you need advice, support, or simply want to share heartwarming updates about your puppy's latest adventures. Welcome to the HonestPet family!